Welcome to our safety and regulations! At Joey’s Party Rentals, we prioritize the safety and well-being of our customers. Please take a moment to familiarize yourself with the guidelines and policies outlined below to ensure a safe and enjoyable experience with our inflatable rentals.
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1. Safe Operating Zone:
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Keep the inflatable within the designated operating area.
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Ensure there are no sharp objects or debris in the vicinity.
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Keep the inflatable away from water bodies, including pools, lakes, and ponds.
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Maintain a safe distance from trees, fences, power lines, or any other obstacles.
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Supervise children at all times to prevent them from climbing or engaging in unsafe behavior.
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2. Delivery Process:
Our experienced staff will handle the delivery and setup of the inflatable.
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Please ensure that the designated setup area is clear and accessible before our team arrives.
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Provide clear instructions on where the inflatable should be placed on your property.
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To ensure the safety and comfort of our team and your beloved pets during the setup and removal process, we kindly request that you keep your furry friends away from the designated area.
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Our team will explain the safe usage guidelines and answer any questions you may have.
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After the event, our team will return to dismantle and pick up the inflatable.
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3. Reservations and Rental Authorization:
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Reserve your inflatable in advance to secure availability.
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Provide accurate information during the reservation process, including the event date, duration, and location.
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Adults aged 18 years or older must be present during the entire rental period.
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Sign our rental agreement, which includes safety guidelines and liability waivers.
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Ensure that all participants are aware of and adhere to the safety rules.
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4. Weather Policy:
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Inflatables should not be used during adverse weather conditions, including high winds, rain, thunderstorms, or extreme heat.
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If inclement weather is anticipated, please contact us to reschedule or cancel your reservation.
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Our team reserves the right to cancel or reschedule the rental in case of severe weather conditions to ensure everyone's safety.
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5. Clean Gear:
We take hygiene seriously. All our inflatables are thoroughly cleaned and sanitized before each rental.
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We use industry-approved cleaning products to maintain high standards of cleanliness.
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If you notice any cleanliness issues upon delivery, please inform our staff immediately.
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It is important to keep the inflatable free of food, drinks, and sharp objects to prevent damage and maintain cleanliness.
Remember, safety is a shared responsibility. By following these guidelines, you can help ensure a fun and safe experience with our inflatable rentals. If you have any further questions or concerns, please feel free to contact us. We are here to assist you!